Rates and Policies

Payment Options

MSE Behavioral & Mental Health Services is currently in network with AARP, AETNA, Ambetter, Blue Cross Blue Shield, Cigna, Champ VA, Community Care, Echo, Gulf Guaranty, Humana, Magellan, Magnolia Health, Medicare, Molina, Mutal of Omaha, Payspan Tricare East, Tricare, United Health Care, Vantage, Veterans Affairs, and Zelis.

Most major credit cards, debit cards, cash, Health Saving Accounts (HSA), and Flex Savings Account (FSA) cards will also be accepted.

All payments are due at the time of service.

Cancellation Policy

No Shows and Cancellations

Your time and treatment are important, your appointment is reserved just for you. At MSE Behavioral & Mental Health Services we understand that unanticipated events happen. If you are unable to keep your appointment, a minimum of 24 hours notice is required. A $150 fee will be charged for every missed or canceled appointment that occurs with less than 24 hour notice.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. If you are more than 15 minutes late, your appointment will be canceled and a $150 fee will be charged.

Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.

Beginning January 1st, 2022, under Section 2799B-6 of the Public Health Service Act, health care providers will need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

Health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services to receive a "Good Faith Estimate" of expected charges.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.